Pricing
Clients pay less. Providers earn more.
One simple platform fee — no agency markup, no hidden admin costs. Providers set their own hourly rate, and Thera makes matching, payments, and compliance painless for everyone.
How pricing works
A provider sets their own hourly rate. Thera adds a 15% booking fee for the client and deducts a 10% platform fee from the provider. That's the whole fee structure.
Client pays
$115/hr
$100 rate + 15% booking fee
Provider's rate
$100/hr
Set by the provider — the market finds a fair price.
Provider earns
$90/hr
$100 rate − 10% platform fee
Example only. Actual rates are set by each provider and may vary by service type and location.
Fee schedule
Every fee on Thera — in one table.
| Fee | Amount | Who pays |
|---|---|---|
| Client booking fee | 15% added to the provider's agreed hourly rate | Paid by client |
| Provider platform fee | 10% deducted from the provider's agreed hourly rate | Paid by provider |
What's included in our fees
The fees fund everything you need to focus on care, not admin.
Insurance & compliance
Session cover, AHPRA verification, police checks, and document management are handled by Thera.
Payments & invoicing
Secure client payments, automatic invoicing, and NDIS-compatible claim statements — no chasing.
Matching & support
Smart matching, messaging, scheduling, and human support when you need it.
Why our fees are low
Direct connections. Fair prices.
- ✓Providers work directly with clients — no agency in the middle taking 30%+.
- ✓Providers set their own rates, so the market finds a fair price.
- ✓Fees are the same for every booking — no surge pricing, no hidden admin charges.
Ready to get started?
Join as a provider or partner with Thera for your organisation.
All figures exclude GST where applicable. Fees are calculated on the provider's agreed hourly rate. Actual amounts may vary based on service type, cancellations, or special arrangements agreed between the provider and client.